Layaway orders and products work a little bit differently than full payment ones. Let us help you to avoid any confusion! You will see it is really simple, but we love an informed bean!

First, you just need to navigate to the product page and look for the item you like.
When a pre-order is live or a product in stock is added you will see there's two versions, one with no text in it and other with a big LAYAWAY on top. That's the one you want to add to your shopping cart, checkout, pay the reservation fee and start the layaway!

You just need to click it to go to that product page, as you'd normally do with a normal product.

The product is exactly the same as their full-payment counterpart BUT there's a handful key differences that you will see in comparison to the non-layaway version.

• The price shown is much lower and the original price appears crossed out.
  It doesn't mean it is on sale. This is the reservation fee you will be charged so your order can start production. It doesn't include extras, options/variants or shipping fees. We can't produce your order without this upfront payment.
• The description of these products are slightly different. The first line indicates that you´re in the layaway. It also includes a disclaimer and info about the total cost of the product.
• The variants/options that cost extra have the most important difference (like, for example, specific resin colors or painting options). In the full payment version, adding these extras will add that option as a separate product to your cart.
  In the layaway version the prices shown are informational about how much they will add to the grand total of your layaway but they will not be charged upfront. The price will be divided by the number of payments you would choose and charged each month alongside the main product monthly payments. We advise to have this in mind while ordering to avoid surprises.
• Below the Pre-order/Add to cart button there will be an informational note about the reservation fee and layaway system. This indicates that this is a SUBSCRIPTION product. Layaway products will create a subscription tailored to your order and installments to make the process easier.

 Now that you know the main differences and key information about layaway products we can proceed!

Once you've clicked the product you want to order as a layaway you just need to proceed as you would normally do while ordering a full-payment product.

Choose your options/variants, make sure everything is correct and add it to your cart!

Once you've done this, please, double check the items and the amount, and make sure to include in the notes of your cart how many payments you'd like to do. Remember you can apply up to a maximum of 4 monthly payments (apart from the reservation fee and shipping fee).

 There's no wrong way to do it. This is another good example of a 4 month layaway you can copy (and use it to help find out your installments on your end!):

• Reservation Fee: £230 due the day the order is placed, June 1st 202x.
  
• Second installment: £80 due July 1st 202x.
• Third installment: £80 due August 1st 202x.
• Fourth installment: £80 due September 1st 202x.
• Fifth installment: £80 due October 1st 202x.
• Shipping fees : £x will depend on the method chosen for shipping.
  Order total: £550 + shipping fees

Once you are done you just click Checkout and proceed like a normal order including the payment! You can choose any type of payment that would work best for you.

 

 And that's it!

Once you have finished placing your order you should receive a couple of emails, one confirmation of your order and one of your subscription being created!

How do subscriptions work for layaway and how can you access yours

It is really easy.

We wanted to introduce a more updated an easy to use workaround for layaways with out new website:
With subscriptions you don't need to stress much, just keep an eye out for the recurring invoices each month! They won't be charged automatically and each one will create a new order for you, that will be a recurring total. Just make sure to pay in time to avoid your order being cancelled.

The subscription will be cancelled as soon as you finish paying your layaway! So you won't be overcharged at all.

To access your subscriptions you need to go to your Account overview or Orders.

Here, apart from your account details, you can see your orders, click on them, check their status, etc... at any time. You can see that an order has been placed for your reservation fee order as normally. If you click in the Subscription button it will take you to your subscriptions!

 

This is what you will find.

 

You will notice that the amount of your subscription won't match the amount estimated for each monthly payment. Don't fret, it will take us a bit to check every layaway order thoroughly but it should eventually look like this:

 

The recurring totals will be calculated based on the product and extras you have chosen and divided by the months of your layaway plan.
This information will appear in the note and the item will have an updated amount that will suit your plan. This amount will be invoiced on the next scheduled payment one month from your initial order.

Each month when the time for a new recurring invoice comes, you will receive an email letting you know that you have a new order pending:

You just need to make sure the amount is right and, if so, click the Complete your purchase button.

You will be taken to a new order in our website with the product already included, ready to be checked out! You just need to make sure your details are ok, choose your payment method, process it. and check it out as you'd do normally.

Every time a new order will be created in your account and you will receive a notification and an order confirmation. This doesn't mean you are ordering 4 products. Every order is one of your monthly payments for the grand total, created and charged with individual invoices/orders.

 

You will also notice that there will be new info in your subscription information, to let you know that an invoice has been created at certain date.

 

Your subscription will be shown as Active while the layaway plan is on going. Once the layaway is completed, your subscription will turn to Canceled.
You will receive an email letting you know your subscription has been cancelled. This doesn't mean any order is cancelled (you will still have them and can check them at any time), just that your subscription won't generate any new recurring invoice, so you won't be overcharged. It will also eventually, with time, disappear from your subscription information.

If for, whatever reason, you want to pay early than the month scheduled, you can do so hitting the button Get invoice now.

A window will pop up to confirm your choice. You can either get just the invoice, do an invoice and reset the schedule for the next payments, or change your mind. If you choose the first option the monthly payments left will remain the same to the reservation fee order.